I now have more books to review than time to read them, they just keep rolling in. As I know that you guys enjoy the reviews and giveaways, I will make sure to chug through them as fast as possible.

The book to be reviewed this time is called “Work the System – The Simple Mechanics of Working Less and Making More.” It’s about how a struggling business owner working 80-100 hrs/week who overcame adversity to turn his business into the top business of it’s niche. Even with a super successful business, Sam Carpenter now only spends 2 hrs / week working in it.

How did he do it? First, lets start with the formalities.

About the Author:

The author Sam Carpenter is an entrepreneur who has dug himself out a small business mess by implementing simple clearly defined systems which has resulted in simplying both his work and life. Here is more info about Sam on workthesystem.com

A telecommunications professional, Sam has been a business owner for over 20 years and is the author of the book Work the System: The Simple Mechanics of Making More and Working Less, published by North Sister Publishing, Inc. in April 2008. Originally from upstate New York, Sam lives in Oregon with his wife, Linda. He is majority owner and president of Centratel, the highest-quality telephone answering service in the United States. He also founded and operates Kashmir Family Aid, an international charitable organization to aid earthquake victims in Pakistan and Azad Kashmir. He and Linda are also in the process of launching a major Internet startup site.

What is this book about:

Work the System is about a business owner, Sam Carpenter, who turned his failing small business into a huge success using clearly defined “systems”. What is a business system? To put it in basic terms, it’s documenting procedures for every position in a company to avoid confusion about their roles and responsibilities. If the positions are defined properly, all the company complexities should be covered without “the boss” even being present!

The book is well organized and separated into three parts. Part one of the book describes Mr. Carpenters business life and how he worked 20 hour days to keep up with his business and family life. Despite all of his hard work, the business was still slowly going under. It was basically the night before he would have to close up shop when he decided to take a leap and run his business with a different philosophy. That is, with systems.

Part two gets into more detail of his systems and how to implement them with specific examples from Centratel. It details that business’s need 3 types of paperwork, the stategic objective, general operating principles and the working procedures. I enjoyed this section as I personally learn best from example.

Part three is called “further considerations” and basically goes over tips and tricks to make a system run better in your business.

After implementing and improving his “system” over the years, Sam Carpenter now only works 2 hours a week on his business with annual growth increasing every year. That’s the business dream isn’t it? For a business to be able to sustain itself and continue to grow?

Final Thoughts

This book has a similar flavor as E-Myth but builds on it with specific examples. For those of you who are business owners (or considering it), I would highly suggest that you give this book a read.

Want a Free Copy?

  • Simply leave a comment and you’ll automatically be entered in the draw for a free copy.
  • Please only 1 comment entry / person (please enter a valid email address).
  • Only those with a North American mailing address may enter (publisher rules, sorry).
  • Contest will end Friday 5pm EST Sept 5, 2008 and the winner announced shortly afterwards!

Update: Contest had ended!

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Please add me to the contest!

Thank you!

I’m in for the contest – thanks!

Sounds interesting.

Thanks for another great giveaway!

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I’m in

Great giveaway! Count me in.

I would like to be considered for this giveaway. I am sure I can learn something that would help me streamline my own business.

Seems like an interesting read. Thanks.

In my current role at a relatively large company, I have seen how critical it is to document processes, roles and responsibilities. The benefits are enormous yet there is often much resistance to put down on paper what people do almost autonomously.

It isn’t just in case someone has to do something they aren’t accustomed to – it is also to prove to your clients that you can actually deliver on the promises and have thought things through.

Please count me in!

Please, count me in.

As far as I know, when a company hires a management consulting firm to improve the business, this firm spends 80% of the time reviewing the working procedures and personal business responsibilities of the employees. It would be nice to better understand how it works…

Count me in on the contest!

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Always interested in a new approach. Please count me in.

I love to get this copy!


Sounds cool, count me in please.

Count me in. Tks

I’m in for the contest.


Sounds like this book would be good for more than just business owners. Managers and Supervisors, like myself, could learn something about doing things better.

throw me in, thanks.

please count me in, thanks!

Sounds very interesting. I know a lot of turmoil in businesses I’ve worked at stems from staff not understanding their role correctly.

Looks like an interesting book, please add me to the contest. Thanks

count me in, thanks!

Not having read the book, I would have to say that this sounds an AWFUL lot like Michael Hammer’s Business Process methodology…which I personally think is the best way to run a business.

sounds interesting. Good luck to everyone!

looks like a great read – count me in

Count me in, this book sounds great!!!

Thanks for the contest!

Please add me to the contest =)

I went trough very similar situation and have an experience on my own. I really would like to read the book and learn how other people dealt with the problem as it provides broader picture on the subject. I’m looking forward to win a draw.

Though I’m not a business owner, I really want to know how the author worked it out.

I’d be interested in taking a read. I’d love to see some of his insights into solving various problems. Please sign me up!

Count me in.

I would start with the E-Myth book and work out from there.

The underlying assumption of all these books is spend the money to hire good managers. You can create and document the best system in the world but if you have the 3 Stooges executing it, its not going to work.

Count me in.

Count me in. I’ve already read the E-Myth and this book sounds great.


Please enter me to the contest.

I could lend it to my wife who’s starting a home business!

This books sounds like it is exactly what I have been looking for. I plan on reading it an implementing the ideas in it in my own business. Thank you and please enter me in the Contest

I would be interested in reading this book. I was actually thinking about this topic the other day.

Looks like a good read. This is something I’ve thought about for a while. Love you posts btw. I read it everyday!

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Can’t wait to read!

I would like to read this book. Thanks!

Sign me up for the contest please. Thanks!

Sounds like an interesting book. Please add me to the list